Privacy policy
The Epson collection and recycling programs for cartridges is managed by Cycleon Netherlands B.V. (Cycleon) a trusted and committed company in recycling and sustainability. Epson has entrusted the entire recycling process to Cycleon. For this reason, Epson is not collecting nor processing or having access to your personal data.
1. Scope
2. Who is responsible for the data processing?
3. What information do we collect?
3.1 IP address; and other technical information comparable with the previous ones.
4. How do we collect your personal data?
5. Why and on which legal grounds do we collect and use your personal data?
5.1 Performance of a contract
5.2 Legal obligations
5.3 Legitimate interests
5.4 Consent
6. With whom and on which legal grounds do we share your personal data?
6.1 Transfer regarding the performance of a contract
6.2 Transfer to data processors
6.3 Transfer in regard to our legitimate interests
7. International transfer of data
8. How long do we store your personal data?
9. Your Rights
10. Automated decision-making and profiling?
11. Contact details
1. Scope
The Cycleon Netherlands B.V. (“Cycleon” or “we”) values its customers and visitors to this portal and are committed to protecting your privacy. With this privacy policy, we would like to inform you about how we process your personal data. This privacy policy applies to the processing of your personal data.
2. Who is responsible for the data processing?
Cycleon Netherlands B.V., Vliegend Hertlaan 71, 3526 KT Utrecht is the data controller in regard to the processing activities described in this privacy policy. You can always reach out to us in regard to all data privacy related questions: Le Mirage Building 14th Floor Vliegend Hertlaan 71 3526 KT Utrecht The Netherlands E-Mail: datenschutz@rev-log.com
3. What information do we collect?
Depending on the respective processing situation, we might collect and process personal data from you. Below you will find a list of the data relating to the respective processing scenario:
3.1 IP address; and other technical information comparable with the previous ones.
When submitting a pickup request we generally only store and process your e- mail address, telephone number, address, company and other information that you have provided to us in the course of contacting us.
4. How do we collect your personal data?
The majority of personal data we receive comes to us voluntarily from our users in the course of using our services.
5. Why and on which legal grounds do we collect and use your personal data?
The reasons for using your personal data may differ depending on your interaction with us. Generally, we use your personal data for the following purposes and on the basis of the following legal justifications:
5.1 Performance of a contract
We process your personal data to fulfil contractual or quasi-contractual obligation, for example for the provision of our services. The legal justification for the processing in this case is Art. 6 Para. 1 lit. b GDPR.
5.2 Legal obligations
We are obligated to retain certain information due to legal requirements, such as for tax and business regulations, for example, tax or commercial laws. The legal justification of such data processing activities is our need to comply with applicable legal obligations. The legal justification for the processing in this case is Art. 6 Para. 1 lit. c GDPR.
5.3 Legitimate interests
We also process your personal data to protect our legitimate interests, unless your interests or fundamental rights and freedoms, which require the protection of your personal data, prevail. Subject to a balance of interests test to be made in individual cases, we regularly assume that our legitimate interests will prevail in the following processing situations, which are not exhaustively listed:
- Optimization of our offers and services;
- Ensuring the confidentiality and integrity of our IT systems; and cooperation with state authorities. The legal justification for the processing in this case is Art. 6 Para. 1 lit. f GDPR.
5.4 Consent
If you have given us explicit consent to process your personal data, we will process your personal data within the scope and based on your consent. Consent is always voluntary and can be revoked at any time and without giving reasons with effect for the future. The refusal of consent or a revocation of consent will have no negative consequences for you. The legal justification for the processing in this case is Art. 6 para. 1 lit. a GDPR.
6. With whom and on which legal grounds do we share your personal data?
As required in accordance with how we use it, we will share your personal data with the following third parties in the scenarios outlined below:
6.1 Transfer regarding the performance of a contract
We will share your personal data with third parties based on Art. 6 Para. 1 lit. b GDPR if the data transfer is necessary for the performance of a contract or a legal relationship similar to a contract. This is the case, for example, with shipping and transport service providers or payment service providers.
6.2 Transfer to data processors
We may also transfer your personal data to data processors. If we transfer your personal data to a data processor, we will always contractually ensure that the data processor will process the data only on our behalf. For this purpose, we will conclude data processing agreements pursuant to Art. 28 GDPR with our processors. Due to this contact, processors are contractually obliged, for example, to either delete or return the data at the end of the contract.
6.3 Transfer in regard to our legitimate interests
In case we are obliged to do so by law, by court order or due to an enforceable official order, we will transfer your personal data to the official bodies entitled to receive such information. The legal basis for the data transfer in this case is either Art. 6 Para. 1 lit. c or Art. 6 Para. 1 lit. f GDPR.
7. International transfer of data
In certain scenarios, we might transfer your personal data in countries located outside the European Union. This may mean that your personal information will be stored in a jurisdiction that offers a level of protection that may, in certain instances, be less protective of your personal information than the jurisdiction you are typically a resident in. For this reason, we have entered into guarantees to ensure appropriate safeguards. If we transfer information from the European Union to third parties outside the European Union and in countries or not subject to schemes which are considered as providing for an adequate data protection standard, we will enter into contracts which are based on the EU Standard Contractual Clauses with these parties. If you wish to inquire further about the safeguards we use, please contact us using the details set out at the end of this privacy policy.
8. How long do we store your personal data?
We will store your personal data for as long as necessary to fulfill the purposes for which we collect the personal data in accordance with our legal obligations and legitimate business interests. The following describes the fundamental principles in regard to data retention and outlines essential retention periods that we comply with. Generally, we keep personal data necessary for the performance of a contract for six up to ten years depending on the nature and scope of the contract in order to clarify any inquiries or claims after the expiry of the contract for compliance with statutory retention requirements, for example, tax laws. We may retain any personal data that we deem necessary to investigate or defend claims against us, or to prosecute or bring claims against you, us, or any third party, for as long as we believe such action may be necessary. We may retain personal data collected from you for customer service and marketing purposes, for up to six years after collection, unless you object against the procession of your personal data for this purpose or you wish the data to be deleted and there are no contractual or statutory storage obligations that prevent this request for deletion. In regard to business correspondence or documents relevant under commercial code or tax law, statutory retention periods range from six up to ten years. This legal data retention period covers, inter alia, invoices, vendor documents, or financial statements. We may store your device information and other technical information for up to seven days.
9. Your Rights
You have the following rights in regard to personal data that we hold:
- Right of access. The right to obtain access to your personal information.
- Right to rectification. The right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete.
- Right to erasure. The right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed.
- Right to restriction. The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information.
- Right to portability. The right to portability allows you to move, copy or transfer personal information easily from one organization to another.
- RIGHT TO OBJECT. YOU HAVE A RIGHT TO OBJECT TO ANY PROCESSING BASED ON OUR LEGITIMATE INTERESTS WHERE THERE ARE GROUNDS RELATING TO YOUR PARTICULAR SITUATION. YOU CAN OBJECT TO MARKETING ACTIVITIES FOR ANY REASON WHATSOEVER.
10. Automated decision-making and profiling?
We do not use your personal data for automated individual decision-making or for profiling.
Contact details:
You can always reach out to us in regard to all data privacy related questions: Le Mirage Building 14th Floor Vliegend Hertlaan 71 3526 KT Utrecht The Netherlands E-Mail: datenschutz@rev-log.com